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Frequently asked questions

Listed questions and answers, all supposed to be commonly asked in some context, and pertaining to a particular topic.

FAQ's for Wesbite Hosting

In Shared Web Hosting, multiple clients are hosted on a single server i.e. the clients share the server’s resources. This helps reduce the cost, since the cost of the server and its resources are spread over all the clients/packages hosted on the server. Shared Hosting is perfect for personal websites, small and mid-sized businesses that do not require all the resources of a server.

Yes! Our Pro and Business shared hosting plans allow you to host more than one Website, by adding secondary domains through your hosting control panel i.e. Pleskk.

Yes, we offer a 100% Risk Free, 60 day Money Back Guarantee.

Yes, all our servers are protected by Clam AV.

No, at the moment, we do not provide ssh access. However, most of the tasks can be easily achieved using your Hosting Control Panel – Plesk.

Yes, all our Hosting packages come with Unlimited Email Hosting.

Yes, you can easily upgrade to one of our higher plans at any time.

Yes, your data is a 100% secure and is backed-up every 5 days.

While a Shared Hosting package cannot be used for this purpose, you can easily resell custom packages with our Reseller Hosting. To view our Reseller Hosting plans

Our Support team is always at hand to assist you. You can take a look at all our contact details

FAQ's for SSD VPS Hosting

VPS Hosting is a type of web hosting that gives you a dedicated server-like experience at very competitive price. The physical machine that hosts VPS Servers is virtually partitioned into multiple instances, each with its own storage, processing and memory limits. The Virtualization layer allows each website/VPS package to be fully independent as if each were on its own separate machine.

Our VPS servers come bundled with Microsoft Hyper-v & Virtuozzo, CentOS, WHMCS and complete SSH Access. This ensures centralized storage, maximum utilisation and greater flexibility on the virtual server.

Ours is a state-of-the-art datacenter with High IO (10k+ iops sustained) & Low Latency SAN utilizing enterprise grade hard drives in Raid DP. We have also deployed our virtual private servers in pairs for real time data replication.

Both, cPanel and Plesk are available as your control panel options on the virtual private server.

Yes. 1 Dedicated IP address is by default included on all of our VPS hosting servers. You can purchase add-on dedicated IP addresses at a nominal cost.

Absolutely yes! You can easliy increase your VPS server capablity depending on your business needs. Data transfer to the larger VPS servers can be easliy managed without a glitch and our technical support team can assist you with that. If your requirements are consistently near resource limits of your VPS, you can consider our Dedicated Servers instead for much higher performance and resources.

FAQ's for Dedicated Servers Hosting

We support cPanel/WHM, which, if you purchase it through us, will get automatically installed on your server, and will be ready in minutes. Not only do you save in licensing costs, but you don’t have the headache of installing cPanel – we take care of it for you!

Yes, we offer WHMCS as a billing panel for your dedicated server. You can purchase the license from us for a significantly lower cost, and then install it on your dedicated server.

We use only the best – SuperMicro blade servers, Intel Xeon processors, DDR3 RAM and 7200RPM SATA drives. Our blade servers consume very little power and help us pass our cost savings to you.

We allow speeds of up to 1Gbps on each server’s network port.

All our servers come with a pair of 1TB 7200 RPM SATA drives in RAID 1. RAID 1 means that each hard drive is a mirror of the other, ensuring that if one drive fails, there is a copy of your data in the other drive.

Yes you can. You can purchase additional storage on our Shared Storage Device. This will be instantly attached to your server as a disk, at which point you can format it and mount it. We offer various options, starting from 50GB all the way to 500GB.

Yes we do. We offer two levels of support : Core-Managed and Fully Managed. Every server comes with Core-Managed support, and if you have chosen to purchase cPanel through us, we offer Fully Managed support.

You get root access, which means you have full administrative control of your server. You may choose to install any software you need on your server, and can manage every aspect of your server.

Our proprietary provisioning system gets your server ready in minutes, ensuring that you get access to your server instantly.

There are several ways to access your server:
SSH – you can access your server through any SSH client using the root credentials we provide to you
cPanel – if you have chosen to purchase cPanel from us, you can access and manage your server through the cPanel/WHM control panel
Dedicated Server Control Panel – you can also perform frequent operations, such as Stopping, Starting and Restarting your server through our web-based control panel, which comes bundled with every server

Every server comes installed with CentOS 6.5, the latest version of an enterprise-grade Linux OS based on Red Hat Enterprise Linux (RHEL). We are also working on adding more OS flavors, starting with Ubuntu, which is coming soon.

FAQ's for Cloud Hosting

Cloud hosting is the latest form of hosting that has become extremely popular over the past few years. The main concept of cloud hosting is "Divide and Rule" – the resources required for maintaining your website are spread across a cluster of servers that work together, termed as "the cloud". This greatly reduces chances of any downtimes in case of a server malfunction.

When a website is hosted on shared hosting, the website is placed on the same server as many other sites, ranging from a few to hundreds. Typically in this setup, all domains share resources, such as RAM and CPU from the same server. Cloud hosting, on the other hand, offers nearly unlimited ability to handle high traffic spikes. On Cloud, your website is hosted not only on one but on several servers connected to work as one. Your websites don’t depend on only one Server– even if one server is inaccessible, the Data is retrieved and processed by the other available servers with no downtime.

Varnish Cache is a powerful web application accelerator that can speed up a website by up to 1000 percent. Varnish is typically used for content heavy dynamic websites. It is used by high-profile, high-traffic websites including Wikipedia, online newspaper sites such as The New York Times, The Guardian, The Hindu, Corriere della Sera, social media and content sites such as Facebook, Twitter, Vimeo, and Tumblr. Of the Top 10K sites in the web, around a tenth use this software.

Our cloud hosting offers high reliability. Cloud Sites automatically distributes three mirrored copies of your data across multiple devices to ensure safety and protection. The website is hosted on a virtual partition which draws its resources, such as disk space, from an extensive network of underlying physical servers.

We use Ceph Storage, which gives 3N level of redundancy. In computing, Ceph is completely distributed without a single point of failure, scalable to the exabyte level, and freely available. Ceph replicates data and makes it fault-tolerant, requiring no specific hardware support. As a result of its design, the system is both self-healing and self-managing, aiming to minimize administration time and other costs.

Upto 8 GB RAM and 8 cores can be added with any Cloud Hosting Plan.

Yes - we provide 'Quick Install' which is accessible from your cPanel. Quick Install allows you to plug and play various scripts like Wordpress, Drupal, Joomla, shopping carts like Zencart, Magento and various other billing, social networking, support and chat modules.

Yes, at an additional cost. You can raise a support ticket to get a dedicated IP.

To install SSL on your cloud server, you need to get in touch with our support team and we will get it installed for you.

No, an upgrade or downgrade is not possible between the plans. However, you can purchase additional RAM and CPU cores as per your requirement.

You are responsible for your backups and web content. We create our own weekly backups , and can restore your web, email and database content from those per your request. However, this is NOT a procedure you should rely on to keep copies of your content safe; we recommend you make your own backups. You can take a backup from your cPanel or better, use a remote backup solution.

Yes, we do have a 30 day Money Back Guarantee associated with Cloud Hosting.

Get known with everything before Starting?

We appreciate and we are glad to help you with the same. We strive for not to be a success, but rather to be of value. We're in the business of hosting great ideas.

Looking for a custom solution?

Our technicians can provide you with the best custom made solutions on the market, no matter whether you're a small business or large enterprise.

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MPBCDC
Head – Mahatmaphule Corporation

We ordered Managed Server & its just Awesome to handle our applications & website. Initially we found it working slow but later we realize that the server is actually secured and transferring data with encryption using firewall.



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Dr. Apoorva P. Hiray (MLC)
President – Shrishakti Shaikshanik Sanstha

HostRIGS provides pre-eminent customer service and I would recommend them to any progressive companies seeking a robust, reliable and state-of-the-art solution.

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Dr. U. K. Sharma
MD & Founder – Mantras Green Resources

What a great organisation you are!!! That just has to be the fastest support reply I have ever experienced. I am a happy bunny again. Thank you so much.

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MD & Founder – Future Doctor Edu.

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Doctor – Sattvam Healthcare

HostRIGS provides pre-eminent customer service and I would recommend them to any progressive companies seeking a robust, reliable and state-of-the-art solution.

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David Aihe
Senior Consultant – WiseStep Visa Immigration

We recently migrated our data to HostRIGS Managed Dedicated Server & we are happy with the service. Cheers!!



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Makeup Artist – SharminKhan.com

We ordered Managed Server & its just Awesome to handle our applications & website. Initially we found it working slow but later we realize that the server is actually secured and transferring data with encryption using firewall.

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Mr. Sumeet Rajput
Development Officer – LIC of India

HostRIGS provides pre-eminent customer service and I would recommend them to any progressive companies seeking a robust, reliable and state-of-the-art solution.

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Mr. Firoz Sir
Owner – Global travels

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